Job Location
Date posted
September 15, 2026
Position title
Event Coordinator
Description

Provides professional client service and support in the planning, organization, and coordination of events within the Oklahoma City Convention Center. Monitors event logistics and manages all tasks from the time an event is confirmed through its conclusion. Serves as the primary point of communication between clients and internal departments to ensure successful event execution for assigned events of up to 500 attendees.

Responsibilities
  • Ensures successful event coordination by monitoring events and maintaining close contact with clients and staff to achieve exceptional service levels.
  • Meets with client groups to plan and organize assigned meetings and events.
  • Assists the Sales Department with site tours for prospective clients.
  • Guides clients in event preparation by interpreting and explaining contract provisions, policies, and procedures.
  • Keeps clients informed of deadline schedules, including but not limited to floor plan submissions, meeting room setup specifications, insurance requirements, and other relevant details.
  • Prepares cost estimates and monitors final billing.
  • Provides clear, concise, and timely communication of detailed event requirements to operational departments.
  • Serves as the primary liaison between clients and facility departments.
  • Monitors in-house events, maintaining close contact with clients and facility staff to ensure successful event execution. Follows up on all client requests, concerns, and issues.
  • Ensures event operational functions are maintained, including inventory, services, and workflow.
  • Oversees and maintains the monthly event calendar, ensuring accurate scheduling and coordination of facility events.
  • Assists with Exhibitor Services operations and client needs as necessary.
  • Coordinates and services assigned events with attendance levels not exceeding 500 attendees.
  • Attends planning, organizational, event, and facility meetings in support of facility operations.
  • Maintains a professional image and fosters positive public relations with patrons and staff.
  • Works extended and irregular hours, including evenings, weekends, and holidays, as needed.
  • Addresses complaints and resolves problems in a timely and professional manner.
  • Performs other duties as assigned.
Qualifications
  • Bachelor's degree from an accredited four-year college or university in Hospitality, Business, or a related field preferred.
  • Previous experience in event coordination, meeting planning, hospitality, customer service, convention center operations, or a related field is preferred. Relevant internship, or comparable experience may be considered in place of professional experience.
  • Customer service experience is required
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